2 posts
AI voice
- AI voice
What an AI phone agent can do, and the calls it should never take
The calls an AI phone agent genuinely handles well, the ones it must pass straight to a person, and why telling callers it is a machine works better.
7 min
Read it - AI voice
How a hotel front desk stops missing calls
The check-in rush and the after-hours gap are where hotel calls disappear. A practical way to cover both without adding a person to the desk.
6 min
Read it